*We aim to respond to all customer requests within 24 hours from Monday to Friday but at busy times this may be longer, up to the times shown.
**Website hosting costs can be higher for very large websites/ecommerce stores but this would be discussed on your website maintenance proposal.
***Additional cost is for time spent updating the website above the time agreed during the month, time is accrued by the minute, for example, an extra 30 minutes on a four hour plan would cost an additional £12.50.
Which package is right for my website?
We've tailored our website maintenance packages to fit with websites of similar size, for example:
Suitable for a one or two page Business Card or Online Presence website that doesn't change very often and doesn't require much hosting space.
Perfect for Content Management System (CMS) websites, such as Blog or Standard websites that have multiple pages and require regular upgrades to the system and any extensions or plugins.
Aimed towards E-Commerce websites and very large Business websites where product updates such as stock & pricing are required frequently along with daily backups.
Bespoke maintenance package aimed towards websites that require continuous updates along with daily backups. All businesses and websites are different, if you don't feel your website fits into one of these packages we can arrange a custom package including hosting, backups and as many updates and hours as you need, get in touch with your requirements and we'll work out the perfect arrangement for you.
Time per month?
We often get asked how long it takes to action certain tasks and what will we do for the time each month, its always a tricky question to answer but to give you an idea for our most popular, Medium package, it would take us around 10 minutes to upload a news or blog post, so long as its provided by you, leaving plenty of time to perform other tasks, however, if you needed us to write the news article much of this two hours would be taken up researching and then writing it.
But that's the beauty of our website maintenance packages, the time can be spent differently each month, so perhaps you need a new webpage put together along with some images and news postings one month, while the following month we work on Search Engine Optimisation improvements. We're happy to work this out best for you whilst ensuring the necessity of updating your website's system (where applicable) is always a priority.
We'll keep you informed each month by way of our invoice as to what work has been completed and if we think we'll need to go over the arranged monthly time we'll agree it with you before any work is completed. And don't worry if you think you'll have a quiet month, we can work on extra projects such as redesigning your website to help spread the cost of a large upgrade.
Pay as u go Website Updates?
This works well for many of our customers giving you the option to pay an hourly rate of £35 for any required system updates, content changes, search engine optimisation or any other type of changes/fixes required on your website as and when you need.
There is a minimum one hour charge of £35 for any type of update, however, we will accrue the time spent on your account over a calendar month which means if you use less than an hour you will be charged the full £35 but anytime over the hour is charged by the minute, for example an extra 30 minutes would cost you £17.50, we do not continue to round up for each change.