Last updated: 1 March 2026
This Cookie Policy explains what cookies are, how we use them on www.exmoorweb.co.uk and our customer portal, and how you can manage your preferences. This policy should be read alongside our Privacy Policy.
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help websites work properly, improve user experience, and provide information to site owners.
We also use similar technologies such as local storage (localStorage) which stores data in your browser.
We use cookies for three purposes:
These cookies are essential for the website to work. They cannot be switched off.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| PHPSESSID | exmoorweb.co.uk | Maintains your session while browsing (e.g. form submissions, customer portal login). Contains a random ID — no personal data. | Session (deleted when browser closes) |
| csrf_token | exmoorweb.co.uk | Protects forms from cross-site request forgery attacks. | Session |
We use Google Analytics 4 to understand how visitors use our website. These cookies are only set after you give consent via our cookie banner.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Distinguishes unique visitors by assigning a randomly generated number. Used to calculate visitor, session, and campaign data for site analytics. | 2 years | |
| _ga_LL05572N1F | Used by Google Analytics 4 to maintain session state. | 2 years |
Some features on our site may set cookies from third-party services:
| Service | Purpose | More Info |
|---|---|---|
| Google reCAPTCHA | Protects our forms from spam and automated abuse. May set cookies to analyse your behaviour and determine if you are human. | Google Privacy Policy |
| Google Fonts | Delivers web fonts. Google may log your IP address when fonts are requested. No cookies are typically set, but requests are logged. | Google Fonts Privacy |
| Stripe | Processes card payments securely. Stripe may set cookies for fraud detection when the payment form is loaded. | Stripe Privacy Policy |
| GoCardless | Processes Direct Debit payments. Cookies may be set during the mandate setup flow. | GoCardless Privacy Policy |
We also use browser local storage (not cookies, but similar technology) for:
| Key | Purpose | Duration |
|---|---|---|
| cookie_consent | Remembers your cookie consent preference so the banner doesn't reappear. | 1 year (or until cleared) |
| utm_* parameters | Stores marketing attribution data (which campaign or link brought you to the site) for analytics purposes. | Session |
When you first visit our website, a cookie banner will ask for your consent. You can:
You can also control cookies through your browser settings. Most browsers allow you to:
Instructions for common browsers:
Some browsers send a "Do Not Track" (DNT) signal. There is no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie consent preferences as described above.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other legal or regulatory reasons. The "Last updated" date at the top will be revised accordingly.
If you have questions about this Cookie Policy:
Marcus Knapman — Exmoorweb Website Design
Email: marcus@exmoorweb.co.uk
Phone: 07528 579215
Address: Williton, Somerset, TA4 4QS