We Create Innovative Solutions for Excellence and the Future

I believe the launch is just the beginning of our partnership. Unlike some agencies that disappear once the site is live, I am available to support you as your business grows.

Here is what you can expect immediately after your website goes live:

• Training: I will provide a walkthrough of your new system (in person or via video) so you feel confident making simple text or image updates yourself.
• Warranty Period: I provide a standard 30-day warranty to fix any technical bugs or glitches that might appear immediately after launch at no extra cost.
• Ongoing Maintenance: Websites need regular software updates and security patches. I offer optional monthly care packages—payable easily via GoCardless—to keep your site secure, backed up, and running smoothly.

You can always pick up the phone or arrange a meeting if you need new features or technical advice down the line.

Yes, absolutely. Once the project is complete and the final payment is made, you retain full, unrestricted ownership of your live website and all its components.

My philosophy is that you should always own your digital assets. This includes:

• Content and Data: You own 100% of all the text, images, branding, and customer data collected by the website.
• Domain Name: Your website address (e.g., yourname.co.uk) is registered in your business name, ensuring you have total control over your online identity.
• Design and Structure: You own the final visual design, the overall site architecture, and the necessary licensing for the underlying code.

I ensure that you receive all necessary files and credentials so that you are never locked into my service and have complete freedom to manage or move your website at any point.

Yes, absolutely. Your website is fully portable. I build websites specifically to avoid vendor lock-in, meaning you are free to move your site to any hosting provider at any time.

As you own all the files and code once the project is complete, moving is straightforward. If you choose to switch hosts, I will provide you with:

• The complete set of website files (code, assets, theme files).
• A full, current copy of your website's database.
• All necessary credentials and configuration documentation.

While I recommend staying on my managed, high-performance UK hosting for guaranteed security and speed, you have full control and freedom over your hosting choices.

Yes, I do provide ongoing SEO services. I believe that true search engine success is a marathon, not a sprint, and there is no such thing as a quick fix.

My approach is rooted in hard work and constant changes to achieve sustained, long-term growth. After building your technically perfect website, the ongoing service focuses on building authority and driving traffic through:

• Content Strategy: Planning and optimization of new blog posts, service pages, and website copy to target valuable search terms.
• Performance Monitoring: Regular technical checks and minor adjustments to ensure your site continues to rank well as Google’s algorithm changes.
• Keyword Research: Continuously tracking your competitor landscape and identifying new opportunities for organic traffic growth.
• Comprehensive Reporting: Providing clear, easy-to-understand reports on traffic growth, keyword visibility, and future strategy.

We can discuss the appropriate monthly SEO budget required to compete effectively in your specific industry during our initial consultation.

Yes, absolutely. Comprehensive training is not just offered—it is a mandatory inclusion in every website build. My goal is for you to feel 100% confident managing your site on launch day.

I provide personalized training sessions, either face-to-face (especially for clients in Somerset and the South West) or via high-quality video call, covering:

• Content Management: How to easily update text, swap images, and add new pages using your custom Admin Panel.
• E-commerce Management: For online shops, how to process orders, adjust inventory, and manage shipping details.
• Security Best Practice: Understanding basic security procedures and using the Admin Panel securely.

The training is tailored exactly to the features of your custom-built website, ensuring you only learn what is relevant to your business needs.