We Create Innovative Solutions for Excellence and the Future

Yes, absolutely. I handle all the technical details regarding domain registration and hosting setup so you don't have to worry about the jargon or configurations.

I operate a simple approach that ensures you retain full control and ownership of your valuable online assets:

• Domain Registration: I will register your domain (e.g., yourname.co.uk) in your name. I handle the entire process, including pointing it correctly to the server.
• High-Quality Hosting: I work with trusted, high-performance UK hosting providers to ensure your website is fast, secure, and always online.
• Configuration: I manage the technical setup of the server, email configuration, and installation of the necessary security certificates (SSL).

My goal is to make the entire process stress-free. After the initial setup, hosting fees are often included in the optional monthly maintenance package (paid via GoCardless) to ensure continuous security and support.

Yes, absolutely. While standard smaller projects typically follow a 50% deposit and 50% upon completion structure, I am happy to offer flexible payment plans for larger or longer-term investments.

I understand that website investment should align with your business cash flow. We can structure your total fee based on clear milestones:

• Milestone-Based Payments: The total project fee is broken into 3 or 4 manageable payments, tied directly to key deliverables (e.g., Design Sign-off, Development Complete, Final Launch).
• Upfront Agreement: The full payment schedule is agreed upon and documented in the proposal before any work begins, ensuring complete transparency.

All payments, regardless of the plan, are managed simply and securely using GoCardless, giving you full control and visibility over the agreed-upon payment schedule.

Yes, absolutely. I build every website with "Technical SEO" (Search Engine Optimization) best practices in mind from the ground up.

While no agency can guarantee a #1 ranking overnight, I ensure your website gives Google exactly what it is looking for to give you the best possible start:

• Speed & Performance: Google prefers fast-loading websites. I write clean, efficient code to ensure your site loads quickly.
• Mobile Optimization: As mentioned above, your site will be fully responsive, which is a major ranking factor for Google.
• Structure & Tags: I ensure all your pages have the correct heading structures, title tags, and meta descriptions so search engines can easily understand what your business offers.

Please note: "Technical SEO" ensures your site is visible and healthy. However, ranking for highly competitive keywords often requires ongoing content writing and marketing strategies. I set the strong foundation you need to compete.

To begin any project, the most important information needed is clarity on your goals. We don't expect a fully formalized brief, but preparing for our initial face-to-face consultation by thinking about the following categories will help us create the most accurate fixed-price proposal in GBP.

The information falls into three key areas:

• 1. Business Goals & Audience (The "Why"):
  • Primary Goal: What must the website achieve (e.g., generate sales, capture emails, phone enquiries)?
  • Target Audience: Who are your customers (age, location, needs)?
  • Competitors: Who are your main rivals and what do you like/dislike about their websites?
• 2. Branding & Design Assets (The "Look"):
  • Branding: Your logo, primary colours, and any existing marketing materials.
  • Inspiration: Links to 3 or 4 websites (any industry) that you love the look of, and crucially, links to sites you definitely dislike.
  • Photography: What high-quality images of your products, premises, or staff do you currently have available?
• 3. Logistics & Structure (The "How"):
  • Pages: A basic list of the main pages you think you will need (e.g., Home, About Us, Services, Contact).
  • Budget & Timeline: A rough idea of your budget and any required launch dates.
  • Domain/Hosting: Do you already own your website address and hosting? (If not, we handle this for you!)

Once we have this information, I can draft a complete project plan and proposal for you.

Your online shop will be set up to accept the most popular and secure payment methods used by UK consumers. Unlike my design fees (paid via GoCardless), your shop will use dedicated payment gateways to handle customer card details.

I will integrate your store with industry-leading platforms like Stripe or PayPal. This allows your customers to pay using methods such as:

• Major Credit and Debit Cards: Including Visa, Mastercard, and Maestro.
• Digital Wallets: Seamless, fast checkout via Apple Pay and Google Pay.
• PayPal: Customers can use their existing PayPal account for convenience and added security.

We ensure that all payment transactions are handled securely by the chosen gateway (which includes mandatory SSL encryption) to give your customers confidence when buying from you.