Professional Website Design for Somerset Businesses

All payments are handled securely via GoCardless in GBP (£). I do not accept cash, cheques, or direct credit card transfers over the phone.

I chose GoCardless because it is the safest and most efficient way for both of us to handle payments. Here is how it works:

• Secure & Simple: You simply set up a "Direct Debit Mandate" once via a secure online link. You don't need to manually transfer money or give me your card details over the phone.
• For One-Off Payments: For project deposits or final balances, I will send you an invoice first. Payment is then collected automatically on the due date—but only after you have been notified.
• For Ongoing Support: If you choose a monthly maintenance package, payment is collected automatically each month so your website stays online without you worrying about admin.
• You Are Protected: All payments are covered by the Direct Debit Guarantee, giving you a full immediate refund from your bank in the unlikely event of an error.

Yes, absolutely. Setting up and optimizing your Google Business Profile (GBP, formerly Google My Business) is crucial for local visibility and is a core part of my initial service strategy.

Since I am based in Somerset and understand the power of local marketing, I help ensure you can be found by customers in your area on Google Search and Maps. My service includes:

• Setup & Verification Guidance: I guide you through the process of claiming and verifying your business listing securely with Google.
• Listing Optimization: I ensure your profile is fully optimized with the correct service areas, business categories, opening hours, and initial descriptive content.
• Website Integration: Linking your new website correctly to your GBP for better local SEO performance and traffic.

This optimization is often included within the initial project scope, ensuring you launch with strong local search visibility from day one.

My goal is always to provide responsive, high-quality support. I strive to respond to all support requests on the same business day.

I aim to be transparent: my dedicated approach means I am often focused on face-to-face consultations or deep in programming work for active projects. Therefore, my commitment to response times is tiered:

• Maintenance Clients (Critical Issues): Clients with an active maintenance plan receive the absolute highest priority response for emergencies (site down, security issues).
• General Requests: For non-emergency updates or queries, I will reply as soon as possible, ensuring communication is restored immediately upon my return from meetings or upon completion of a focused programming task.

Having an active maintenance package ensures that your support requests are always prioritized within my workload.

Yes, absolutely. Once the project is complete and the final payment is made, you retain full, unrestricted ownership of your live website and all its components.

My philosophy is that you should always own your digital assets. This includes:

• Content and Data: You own 100% of all the text, images, branding, and customer data collected by the website.
• Domain Name: Your website address (e.g., yourname.co.uk) is registered in your business name, ensuring you have total control over your online identity.
• Design and Structure: You own the final visual design, the overall site architecture, and the necessary licensing for the underlying code.

I ensure that you receive all necessary files and credentials so that you are never locked into my service and have complete freedom to manage or move your website at any point.

Yes, certainly. I can build fully functional, secure e-commerce websites that allow you to sell your products or services online 24/7.

Whether you are selling physical goods, digital downloads, or services, I create online shops that are:

• Secure: Built with industry-standard SSL encryption to keep your customers' data safe.
• Easy to Manage: I build systems with an intuitive "back office" dashboard, allowing you to easily add new products, track stock levels, and process orders yourself.
• Payment Ready: While I invoice you via GoCardless, I will set up your shop to accept instant credit and debit card payments (via secure gateways like Stripe or PayPal) so your customers can pay you easily.

Best of all, my service includes comprehensive training. I will sit down with you (or meet via video) to show you exactly how to run your store, ensuring you feel 100% confident managing orders from day one.