We Create Innovative Solutions for Excellence and the Future

While my core specialization is website design and programming, I understand that a strong brand identity is absolutely fundamental to a successful digital presence.

I handle logo and branding services in two ways, depending on your specific requirements:

• Design Integration: If you already have a logo and style guide, I meticulously integrate these assets into the website design, ensuring cohesive typography, colour palettes, and overall visual style.
• New Brand Identity: If you require a completely new logo, identity, and style guide, I can either handle the creation of initial design concepts myself or, for larger projects, connect you with trusted, specialist UK graphic designers who I partner with regularly.

During our initial face-to-face consultation, we will assess your current brand assets and determine the most cost-effective strategy to ensure your digital presence is professional and cohesive.

All payments are handled securely via GoCardless in GBP (£). I do not accept cash, cheques, or direct credit card transfers over the phone.

I chose GoCardless because it is the safest and most efficient way for both of us to handle payments. Here is how it works:

• Secure & Simple: You simply set up a "Direct Debit Mandate" once via a secure online link. You don't need to manually transfer money or give me your card details over the phone.
• For One-Off Payments: For project deposits or final balances, I will send you an invoice first. Payment is then collected automatically on the due date—but only after you have been notified.
• For Ongoing Support: If you choose a monthly maintenance package, payment is collected automatically each month so your website stays online without you worrying about admin.
• You Are Protected: All payments are covered by the Direct Debit Guarantee, giving you a full immediate refund from your bank in the unlikely event of an error.

Yes, absolutely. While standard smaller projects typically follow a 50% deposit and 50% upon completion structure, I am happy to offer flexible payment plans for larger or longer-term investments.

I understand that website investment should align with your business cash flow. We can structure your total fee based on clear milestones:

• Milestone-Based Payments: The total project fee is broken into 3 or 4 manageable payments, tied directly to key deliverables (e.g., Design Sign-off, Development Complete, Final Launch).
• Upfront Agreement: The full payment schedule is agreed upon and documented in the proposal before any work begins, ensuring complete transparency.

All payments, regardless of the plan, are managed simply and securely using GoCardless, giving you full control and visibility over the agreed-upon payment schedule.

Yes, absolutely. I offer a range of comprehensive, hassle-free maintenance packages designed to keep your website secure, fast, and up-to-date long after the initial build.

A website requires constant upkeep to remain protected against threats and software updates. My packages are tailored to cover all business sizes and typically include:

• Security Monitoring: Continuous monitoring and patching of all core software (CMS, themes, plugins) to defend against hackers.
• Regular Backups: Daily or weekly backups stored off-site, ensuring your website can be quickly restored in the event of any issue.
• Performance Optimization: Routine checks to ensure your website continues to load quickly and perform optimally.
• Technical Support: Access to me directly for minor changes and technical questions.

The cost of these packages varies depending on your needs (standard brochure site vs. complex e-commerce), but all are paid for simply and securely via monthly or annual GoCardless Direct Debit, giving you peace of mind.

Yes, absolutely. Once the project is complete and the final payment is made, you retain full, unrestricted ownership of your live website and all its components.

My philosophy is that you should always own your digital assets. This includes:

• Content and Data: You own 100% of all the text, images, branding, and customer data collected by the website.
• Domain Name: Your website address (e.g., yourname.co.uk) is registered in your business name, ensuring you have total control over your online identity.
• Design and Structure: You own the final visual design, the overall site architecture, and the necessary licensing for the underlying code.

I ensure that you receive all necessary files and credentials so that you are never locked into my service and have complete freedom to manage or move your website at any point.