We Create Innovative Solutions for Excellence and the Future

Yes, absolutely. Every website I build includes "Responsive Design" as a standard feature, meaning it will look great on any device.

Your website will automatically detect the screen size—whether it is a smartphone, a tablet (like an iPad), or a desktop computer—and adjust the layout to ensure it is easy to read and navigate. This is critical for two main reasons:

• Customer Experience: A significant portion of your visitors will likely be viewing your site on the go.
• Google Rankings: Search engines prioritize mobile-friendly websites, helping you get found more easily.

All payments are handled securely via GoCardless in GBP (£). I do not accept cash, cheques, or direct credit card transfers over the phone.

I chose GoCardless because it is the safest and most efficient way for both of us to handle payments. Here is how it works:

• Secure & Simple: You simply set up a "Direct Debit Mandate" once via a secure online link. You don't need to manually transfer money or give me your card details over the phone.
• For One-Off Payments: For project deposits or final balances, I will send you an invoice first. Payment is then collected automatically on the due date—but only after you have been notified.
• For Ongoing Support: If you choose a monthly maintenance package, payment is collected automatically each month so your website stays online without you worrying about admin.
• You Are Protected: All payments are covered by the Direct Debit Guarantee, giving you a full immediate refund from your bank in the unlikely event of an error.

Yes, absolutely. I am based in Somerset and I actively prefer to conduct our initial consultation face-to-face. This is a core part of my service, ensuring I genuinely understand your business before writing a single line of code.

My philosophy is that great websites start with a great conversation. The in-person meeting allows us to:

• Fully map out your business objectives and audience needs.
• Review your brand and competitor landscape together.
• Agree on a clear, fixed-price plan.

While I serve clients across the entire UK (and offer video consultations when needed), I always prioritize meeting clients across Somerset and the South West in person for this crucial discovery stage.

For a standard professional brochure website, the process typically takes 4 to 8 weeks from our initial meeting to launch. More complex projects, such as those requiring custom programming or e-commerce, may take 10 to 14 weeks.

Because I prioritize face-to-face communication to fully understand your business needs, I ensure the planning stage is thorough. The timeline generally follows these four phases:

• Discovery & Consultation (Weeks 1–2): We meet to map out your exact requirements. Investing time here prevents issues later in the project.
• Design & Prototyping (Weeks 3–4): I create the visual look and feel of the site for your approval.
• Development & Coding (Weeks 4–6): Once the design is signed off, I write the code and build the functional site.
• Content & Launch (Weeks 6–8): We populate the site with your text and images, test across devices, and go live.

Please note: The final timeline often depends on how quickly content and feedback are provided. I will provide a specific schedule after our initial consultation.

Yes, social media integration is standard and essential for every modern website I build. Ensuring your digital presence is connected is critical for cross-promotion and growth.

We integrate your social media profiles into your website in various ways, based on your specific needs, including:

• Branded Icons: Clean, professional icons linking directly to your key social profiles (e.g., LinkedIn, Instagram, Facebook) in the header and footer.
• Social Sharing: Implementing easy-to-use buttons that allow visitors to instantly share your blog posts or services on their own networks.
• Embedded Feeds: Integrating secure, live streams from platforms like Instagram or Twitter directly onto your homepage or dedicated pages.

During our consultation, we will map out the best strategy to leverage your social channels to drive maximum qualified traffic back to your new site.