We Create Innovative Solutions for Excellence and the Future

Managing your shop's inventory and fulfilling customer orders is handled through the dedicated, secure **Admin Panel** (Content Management System) that I custom-build for your e-commerce website.

This intuitive system requires no technical knowledge and allows you to perform all core administrative tasks easily. You will be able to:

• Inventory Control: Add new products, update stock levels, adjust pricing, and manage your entire product catalogue efficiently.
• Order Fulfillment: View new orders in real-time, update their status (e.g., from 'Processing' to 'Dispatched'), and track shipping details.
• Customer Management: Quickly access customer details, view order history, and handle returns or refunds securely.

Crucially, comprehensive **face-to-face training** is included. I will personally guide you through the entire system, demonstrating the quickest and most efficient workflows for managing your stock and processing daily orders.

Yes, certainly. I can build fully functional, secure e-commerce websites that allow you to sell your products or services online 24/7.

Whether you are selling physical goods, digital downloads, or services, I create online shops that are:

• Secure: Built with industry-standard SSL encryption to keep your customers' data safe.
• Easy to Manage: I build systems with an intuitive "back office" dashboard, allowing you to easily add new products, track stock levels, and process orders yourself.
• Payment Ready: While I invoice you via GoCardless, I will set up your shop to accept instant credit and debit card payments (via secure gateways like Stripe or PayPal) so your customers can pay you easily.

Best of all, my service includes comprehensive training. I will sit down with you (or meet via video) to show you exactly how to run your store, ensuring you feel 100% confident managing orders from day one.

Yes, I do provide ongoing SEO services. I believe that true search engine success is a marathon, not a sprint, and there is no such thing as a quick fix.

My approach is rooted in hard work and constant changes to achieve sustained, long-term growth. After building your technically perfect website, the ongoing service focuses on building authority and driving traffic through:

• Content Strategy: Planning and optimization of new blog posts, service pages, and website copy to target valuable search terms.
• Performance Monitoring: Regular technical checks and minor adjustments to ensure your site continues to rank well as Google’s algorithm changes.
• Keyword Research: Continuously tracking your competitor landscape and identifying new opportunities for organic traffic growth.
• Comprehensive Reporting: Providing clear, easy-to-understand reports on traffic growth, keyword visibility, and future strategy.

We can discuss the appropriate monthly SEO budget required to compete effectively in your specific industry during our initial consultation.

My goal is always to provide responsive, high-quality support. I strive to respond to all support requests on the same business day.

I aim to be transparent: my dedicated approach means I am often focused on face-to-face consultations or deep in programming work for active projects. Therefore, my commitment to response times is tiered:

• Maintenance Clients (Critical Issues): Clients with an active maintenance plan receive the absolute highest priority response for emergencies (site down, security issues).
• General Requests: For non-emergency updates or queries, I will reply as soon as possible, ensuring communication is restored immediately upon my return from meetings or upon completion of a focused programming task.

Having an active maintenance package ensures that your support requests are always prioritized within my workload.

Yes, absolutely. I build every website with "Technical SEO" (Search Engine Optimization) best practices in mind from the ground up.

While no agency can guarantee a #1 ranking overnight, I ensure your website gives Google exactly what it is looking for to give you the best possible start:

• Speed & Performance: Google prefers fast-loading websites. I write clean, efficient code to ensure your site loads quickly.
• Mobile Optimization: As mentioned above, your site will be fully responsive, which is a major ranking factor for Google.
• Structure & Tags: I ensure all your pages have the correct heading structures, title tags, and meta descriptions so search engines can easily understand what your business offers.

Please note: "Technical SEO" ensures your site is visible and healthy. However, ranking for highly competitive keywords often requires ongoing content writing and marketing strategies. I set the strong foundation you need to compete.