We Create Innovative Solutions for Excellence and the Future

While my core specialization is website design and programming, I understand that a strong brand identity is absolutely fundamental to a successful digital presence.

I handle logo and branding services in two ways, depending on your specific requirements:

• Design Integration: If you already have a logo and style guide, I meticulously integrate these assets into the website design, ensuring cohesive typography, colour palettes, and overall visual style.
• New Brand Identity: If you require a completely new logo, identity, and style guide, I can either handle the creation of initial design concepts myself or, for larger projects, connect you with trusted, specialist UK graphic designers who I partner with regularly.

During our initial face-to-face consultation, we will assess your current brand assets and determine the most cost-effective strategy to ensure your digital presence is professional and cohesive.

That is an excellent question, and my goal is to make sure that outcome is highly unlikely. My entire **face-to-face consultation** process is designed to prevent it.

By spending dedicated time upfront reviewing your brand, audience, and design inspirations, we create a detailed design brief that eliminates guesswork before the visual work begins.

However, your satisfaction is paramount. The design process is built around collaborative feedback:

• I will present the initial design concept for your review and detailed feedback.
• All proposals include a set number of **revision rounds** (typically two to three) to fine-tune the layout, colours, and typography until you are completely happy.

We do not proceed to the complex development stage until the design is formally signed off by you, guaranteeing that there are no costly surprises later on.

Security is the single most important factor when building an online shop. The checkout process is built to be extremely secure, meeting current industry and bank-grade standards.

We ensure security through multiple layers to protect your customers' data:

• SSL Encryption (HTTPS): All data transmitted is protected by industry-standard SSL/TLS encryption, making the connection secure and verified.
• Third-Party Gateways: Sensitive payment data (like card numbers) is never stored on your website. Payments are handled externally by trusted, PCI DSS-compliant providers like Stripe or PayPal, who specialize in financial security.
• Data Minimisation: We adhere to strict standards, ensuring that only the absolute minimum required customer data is stored on your server for order fulfilment.

Rest assured, the safety of your customers’ financial information is the highest priority throughout the entire development process.

Yes, to secure your place in my schedule and cover initial setup costs, I typically require a deposit.

My standard payment structure is designed to be simple and fair:

• 50% Deposit: Due upfront before work begins.
• 50% Final Balance: Due only once the project is complete and you are happy with the finished website.

However, I understand that every business has different cash flow needs. For larger projects or specific requirements, I am happy to discuss milestone-based payment plans (e.g., breaking the payments down into stages as we complete different parts of the build). We can discuss the best option for you during our initial meeting.

While my core specialization is website design and programming, I understand that high-quality photography is essential for a professional website. Yes, I can assist with product photography.

I have picked up valuable techniques throughout my career to ensure products look their best online. My focus is on preparing images specifically for web optimization:

• Web-Ready Quality: Ensuring products are correctly lit and composed for fast loading and optimal viewing on mobile devices.
• Practical Sessions: I can guide you through preparing your products and help you capture images that are immediately ready for your e-commerce platform.
• Optimization & Editing: Cleaning up, cropping, and optimizing all final images for the fastest possible website speed.

For complex product shots requiring advanced studio setups or highly technical photography, I can always recommend specialist professional photographers I trust.