We Create Innovative Solutions for Excellence and the Future

Yes, absolutely. While standard smaller projects typically follow a 50% deposit and 50% upon completion structure, I am happy to offer flexible payment plans for larger or longer-term investments.

I understand that website investment should align with your business cash flow. We can structure your total fee based on clear milestones:

• Milestone-Based Payments: The total project fee is broken into 3 or 4 manageable payments, tied directly to key deliverables (e.g., Design Sign-off, Development Complete, Final Launch).
• Upfront Agreement: The full payment schedule is agreed upon and documented in the proposal before any work begins, ensuring complete transparency.

All payments, regardless of the plan, are managed simply and securely using GoCardless, giving you full control and visibility over the agreed-upon payment schedule.

That is an excellent question, and my goal is to make sure that outcome is highly unlikely. My entire **face-to-face consultation** process is designed to prevent it.

By spending dedicated time upfront reviewing your brand, audience, and design inspirations, we create a detailed design brief that eliminates guesswork before the visual work begins.

However, your satisfaction is paramount. The design process is built around collaborative feedback:

• I will present the initial design concept for your review and detailed feedback.
• All proposals include a set number of **revision rounds** (typically two to three) to fine-tune the layout, colours, and typography until you are completely happy.

We do not proceed to the complex development stage until the design is formally signed off by you, guaranteeing that there are no costly surprises later on.

Yes, social media integration is standard and essential for every modern website I build. Ensuring your digital presence is connected is critical for cross-promotion and growth.

We integrate your social media profiles into your website in various ways, based on your specific needs, including:

• Branded Icons: Clean, professional icons linking directly to your key social profiles (e.g., LinkedIn, Instagram, Facebook) in the header and footer.
• Social Sharing: Implementing easy-to-use buttons that allow visitors to instantly share your blog posts or services on their own networks.
• Embedded Feeds: Integrating secure, live streams from platforms like Instagram or Twitter directly onto your homepage or dedicated pages.

During our consultation, we will map out the best strategy to leverage your social channels to drive maximum qualified traffic back to your new site.

Yes, absolutely. Comprehensive training is not just offered—it is a mandatory inclusion in every website build. My goal is for you to feel 100% confident managing your site on launch day.

I provide personalized training sessions, either face-to-face (especially for clients in Somerset and the South West) or via high-quality video call, covering:

• Content Management: How to easily update text, swap images, and add new pages using your custom Admin Panel.
• E-commerce Management: For online shops, how to process orders, adjust inventory, and manage shipping details.
• Security Best Practice: Understanding basic security procedures and using the Admin Panel securely.

The training is tailored exactly to the features of your custom-built website, ensuring you only learn what is relevant to your business needs.

My quoted price is a fixed fee in GBP (£) that covers every single stage required to take your project from an idea to a fully functioning website launch. There are absolutely no hidden charges.

The price presented in your proposal covers the entire build process, including:

• Strategy & Consultation: Detailed face-to-face planning, goal mapping, and defining the site structure.
• Design & Revisions: All custom visual design, prototyping, and necessary fine-tuning revisions.
• Development & Programming: All custom coding, integration, and building your dedicated Admin Panel.
• Testing & Launch: Comprehensive quality assurance, mobile testing, and the final site deployment.
• Training: A complete walkthrough of your Content Management System before launch.

What is generally NOT included: The fixed price covers the *creation* of the site. Separate, ongoing costs such as domain name renewal, website hosting, and any optional monthly maintenance or advanced SEO packages are billed separately.