We Create Innovative Solutions for Excellence and the Future

I believe the launch is just the beginning of our partnership. Unlike some agencies that disappear once the site is live, I am available to support you as your business grows.

Here is what you can expect immediately after your website goes live:

• Training: I will provide a walkthrough of your new system (in person or via video) so you feel confident making simple text or image updates yourself.
• Warranty Period: I provide a standard 30-day warranty to fix any technical bugs or glitches that might appear immediately after launch at no extra cost.
• Ongoing Maintenance: Websites need regular software updates and security patches. I offer optional monthly care packages—payable easily via GoCardless—to keep your site secure, backed up, and running smoothly.

You can always pick up the phone or arrange a meeting if you need new features or technical advice down the line.

To begin any project, the most important information needed is clarity on your goals. We don't expect a fully formalized brief, but preparing for our initial face-to-face consultation by thinking about the following categories will help us create the most accurate fixed-price proposal in GBP.

The information falls into three key areas:

• 1. Business Goals & Audience (The "Why"):
  • Primary Goal: What must the website achieve (e.g., generate sales, capture emails, phone enquiries)?
  • Target Audience: Who are your customers (age, location, needs)?
  • Competitors: Who are your main rivals and what do you like/dislike about their websites?
• 2. Branding & Design Assets (The "Look"):
  • Branding: Your logo, primary colours, and any existing marketing materials.
  • Inspiration: Links to 3 or 4 websites (any industry) that you love the look of, and crucially, links to sites you definitely dislike.
  • Photography: What high-quality images of your products, premises, or staff do you currently have available?
• 3. Logistics & Structure (The "How"):
  • Pages: A basic list of the main pages you think you will need (e.g., Home, About Us, Services, Contact).
  • Budget & Timeline: A rough idea of your budget and any required launch dates.
  • Domain/Hosting: Do you already own your website address and hosting? (If not, we handle this for you!)

Once we have this information, I can draft a complete project plan and proposal for you.

Yes, absolutely. I build every website with the intention of giving you full, easy control over your content, without needing to hire a developer for every minor change.

I create a custom, intuitive Admin Panel (also known as a Content Management System or CMS) that is designed specifically for your website’s functionality. This means you can:

• Update text, headlines, and contact details on any page.
• Swap out images, videos, and portfolio items.
• Add new blog posts or news items quickly and easily.

Crucially, comprehensive training is included as part of our service. I will sit down with you (face-to-face or via video) and show you exactly how to use your Admin Panel so you feel 100% confident managing your content from the moment we launch.

My quoted price is a fixed fee in GBP (£) that covers every single stage required to take your project from an idea to a fully functioning website launch. There are absolutely no hidden charges.

The price presented in your proposal covers the entire build process, including:

• Strategy & Consultation: Detailed face-to-face planning, goal mapping, and defining the site structure.
• Design & Revisions: All custom visual design, prototyping, and necessary fine-tuning revisions.
• Development & Programming: All custom coding, integration, and building your dedicated Admin Panel.
• Testing & Launch: Comprehensive quality assurance, mobile testing, and the final site deployment.
• Training: A complete walkthrough of your Content Management System before launch.

What is generally NOT included: The fixed price covers the *creation* of the site. Separate, ongoing costs such as domain name renewal, website hosting, and any optional monthly maintenance or advanced SEO packages are billed separately.

Yes, to secure your place in my schedule and cover initial setup costs, I typically require a deposit.

My standard payment structure is designed to be simple and fair:

• 50% Deposit: Due upfront before work begins.
• 50% Final Balance: Due only once the project is complete and you are happy with the finished website.

However, I understand that every business has different cash flow needs. For larger projects or specific requirements, I am happy to discuss milestone-based payment plans (e.g., breaking the payments down into stages as we complete different parts of the build). We can discuss the best option for you during our initial meeting.