We Create Innovative Solutions for Excellence and the Future

To begin any project, the most important information needed is clarity on your goals. We don't expect a fully formalized brief, but preparing for our initial face-to-face consultation by thinking about the following categories will help us create the most accurate fixed-price proposal in GBP.

The information falls into three key areas:

• 1. Business Goals & Audience (The "Why"):
  • Primary Goal: What must the website achieve (e.g., generate sales, capture emails, phone enquiries)?
  • Target Audience: Who are your customers (age, location, needs)?
  • Competitors: Who are your main rivals and what do you like/dislike about their websites?
• 2. Branding & Design Assets (The "Look"):
  • Branding: Your logo, primary colours, and any existing marketing materials.
  • Inspiration: Links to 3 or 4 websites (any industry) that you love the look of, and crucially, links to sites you definitely dislike.
  • Photography: What high-quality images of your products, premises, or staff do you currently have available?
• 3. Logistics & Structure (The "How"):
  • Pages: A basic list of the main pages you think you will need (e.g., Home, About Us, Services, Contact).
  • Budget & Timeline: A rough idea of your budget and any required launch dates.
  • Domain/Hosting: Do you already own your website address and hosting? (If not, we handle this for you!)

Once we have this information, I can draft a complete project plan and proposal for you.

Yes, absolutely. I am based in Somerset and I actively prefer to conduct our initial consultation face-to-face. This is a core part of my service, ensuring I genuinely understand your business before writing a single line of code.

My philosophy is that great websites start with a great conversation. The in-person meeting allows us to:

• Fully map out your business objectives and audience needs.
• Review your brand and competitor landscape together.
• Agree on a clear, fixed-price plan.

While I serve clients across the entire UK (and offer video consultations when needed), I always prioritize meeting clients across Somerset and the South West in person for this crucial discovery stage.

This is one of the most common—and honest—questions in digital marketing. The short answer is: SEO is a marathon, not a sprint.

You will start seeing initial results quickly, but significant traffic and high rankings take time. A realistic timeline looks like this:

• First 1-3 Months (Technical Wins): You will see immediate improvements in technical health (site speed, mobile performance) and your website will start to appear for less competitive, specific keywords. We measure this progress primarily in Google Search Console impressions and indexing speed.
• Months 4-6 (Building Momentum): If you consistently create high-quality content, you will start seeing noticeable increases in organic traffic and conversions. This is where your investment starts to pay off.
• Months 6-12+ (Sustained Growth): In this period, your website gains authority, allowing you to compete for highly competitive keywords and achieve top-page rankings.

The total time depends entirely on your industry's competition and the amount of effort and content you dedicate to the process. We will discuss your market competition during our consultation to set achievable expectations.

Managing your shop's inventory and fulfilling customer orders is handled through the dedicated, secure **Admin Panel** (Content Management System) that I custom-build for your e-commerce website.

This intuitive system requires no technical knowledge and allows you to perform all core administrative tasks easily. You will be able to:

• Inventory Control: Add new products, update stock levels, adjust pricing, and manage your entire product catalogue efficiently.
• Order Fulfillment: View new orders in real-time, update their status (e.g., from 'Processing' to 'Dispatched'), and track shipping details.
• Customer Management: Quickly access customer details, view order history, and handle returns or refunds securely.

Crucially, comprehensive **face-to-face training** is included. I will personally guide you through the entire system, demonstrating the quickest and most efficient workflows for managing your stock and processing daily orders.

Starting a new project is simple. You don't need to have a technical brief or a full design in mind—that is what I am here to help you with.

The process typically works like this:

• 1. Initial Chat: Contact me via phone or email for a brief, no-obligation discussion about what you are looking for.
• 2. The Face-to-Face Meeting: If we are a good fit, we will arrange a meeting (either at your premises or via video call) to dig deeper into your business goals. Being based in Somerset, I travel across the UK to ensure we have a real conversation, not just an email chain.
• 3. Proposal & Plan: I will go away and draft a clear project proposal, including a fixed price in GBP and a timeline.

Once you are happy with the proposal, we set up the paperwork and get to work!