Last week, a plumber in Taunton called me in a panic. "Marcus," he said, "I'm getting all my work from word-of-mouth, but my competitors are booked solid from Google searches. What am I doing wrong?" The answer was simple — he wasn't doing local SEO.
After 40 years building websites across Somerset, I've watched businesses transform their fortunes by mastering local search. Whether you're running a B&B in Minehead, a café in Watchet, or a shop in Bridgwater, local SEO can fill your order book without spending a fortune on advertising.
What Local SEO Actually Means for Somerset Businesses
Local SEO is about making your business visible when people search for services "near me" or in specific Somerset locations. When someone types "plumber Taunton" or "best café Watchet" into Google, you want to be at the top of those results.
It's different from general SEO because Google knows where the searcher is located. If I'm in Williton searching for "coffee shop," Google won't show me results from Bristol — it'll prioritise businesses within a reasonable distance.
46%
of all Google searches have local intent — nearly half of all searches are people looking for businesses near them
The beauty of local SEO? You're not competing with the entire internet. You're competing with other businesses in Somerset, which makes ranking much more achievable.
Setting Up Your Google Business Profile (The Foundation)
Your Google Business Profile (formerly Google My Business) is the cornerstone of local SEO. I'm amazed how many Somerset businesses either don't have one or haven't claimed theirs.
Here's what you need to do:
- Claim your listing at business.google.com
- Verify your business (Google will post you a PIN)
- Fill in every single field — opening hours, services, description, attributes
- Add high-quality photos (at least 10-15)
- Choose the most specific categories possible
One of my clients, a B&B owner in Minehead, saw bookings increase by 35% just by properly optimising their Google Business Profile. They'd had it for years but never added photos or updated their amenities list.
The Power of Reviews
Reviews aren't just nice to have — they're essential for local rankings. Google uses them as a trust signal. More reviews (especially recent ones) = higher rankings.
Don't be shy about asking customers for reviews. I recommend sending a follow-up email with a direct link to your Google review page. Make it easy for them.
Quick tip: Respond to every review, good or bad. It shows you're engaged and care about customer feedback. Google notices this too.
Optimising Your Website for Local Searches
Your website needs to tell Google exactly where you are and what areas you serve. This isn't complicated, but it's often overlooked.
Location Pages That Work
If you serve multiple Somerset towns, create dedicated pages for each location. A plumber might have pages for "Plumber in Taunton," "Plumber in Bridgwater," and "Plumber in Wellington."
But here's the trick — don't just copy and paste the same content. Each page needs unique information:
- Specific details about serving that area
- Local landmarks or areas you cover
- Testimonials from customers in that town
- Photos from jobs in that location
I've seen this strategy work brilliantly for a Watchet-based electrician who now ranks #1 for electrical services across five different Somerset towns.
Technical Elements You Can't Ignore
Your NAP (Name, Address, Phone number) needs to be consistent everywhere — your website, Google Business Profile, social media, directories. Even small differences confuse Google.
Add schema markup to your website. It sounds technical, but plugins like Yoast make it simple. Schema tells Google exactly what your business hours are, where you're located, and what services you offer.
Page speed matters too. Use Google's PageSpeed Insights to check your site. Somerset's rural broadband can be patchy, so a fast-loading site gives you an edge over slower competitors.
Building Local Citations and Links
Citations are mentions of your business name and address on other websites. They're like votes of confidence that tell Google your business is legitimate and established.
Start with these UK directories:
- Yell.com
- Thomson Local
- Yelp UK
- FreeIndex
- Scoot
Then look for Somerset-specific directories. Many local councils have business directories, and there are often industry-specific ones too. The Somerset Chamber of Commerce directory is particularly valuable.
Local link opportunity: Sponsor a local sports team or charity event. You'll get a valuable link from their website plus genuine community engagement.
Creating Content That Ranks Locally
Blog posts and articles can drive significant local traffic if you do them right. Write about local events, news, or topics specific to Somerset.
Some content ideas that work:
- "Best Walking Routes Around [Your Town]" — perfect for B&Bs
- "How to Prepare Your Home for Somerset Weather" — great for tradespeople
- "Supporting Local: Our Favourite Somerset Suppliers" — ideal for restaurants and cafés
A Bridgwater shop owner I work with wrote a simple guide to the town's monthly farmers' market. It ranks #1 for several local searches and brings steady foot traffic to their store.
Tracking Your Local SEO Progress
You can't improve what you don't measure. Set up Google Search Console to see which searches bring people to your site. Look for location-based queries and see where you rank.
Use Google Analytics to track visitors by location. Are you attracting people from your target towns? If not, you might need to adjust your strategy.
Check your Google Business Profile insights monthly. You'll see how many people called, got directions, or visited your website. These numbers should steadily increase if your local SEO is working.
78%
of local mobile searches result in an offline purchase — that's why local SEO directly impacts your bottom line
Your Local SEO Action Plan
Local SEO isn't a one-time fix — it's an ongoing process. But you don't need to do everything at once. Start with your Google Business Profile this week. Get it fully optimised and start collecting reviews.
Next month, tackle your website. Add location pages, fix your NAP consistency, and check your site speed. Then move on to citations and content creation.
Within six months, you should see significant improvements in your local rankings. That Taunton plumber I mentioned? He's now booked solid for the next two months, all from local Google searches.
The businesses that win in Somerset are those that make it easy for local customers to find them. With these local SEO strategies, you'll be one of them.
Sources
- Think with Google — Local search statistics and consumer behaviour data
- Competition and Markets Authority — UK business advertising and marketing regulations
- BrightLocal Consumer Review Survey — Annual research on how consumers use online reviews
Need Help With Your Website?
Whether you need a new website, a redesign, or help with SEO — I'd love to have a chat about how Exmoorweb can help your business grow online.
Get In TouchNo obligation. No sales pitch. Just honest advice.
About the Author: Marcus Knapman has been designing websites since the mid-1980s. Based in Williton, Somerset, he runs Exmoorweb — helping small businesses across Minehead, Watchet, Taunton, Bridgwater, and the wider South West build their online presence. With a BSc (Hons) and over 40 years of hands-on experience, he combines technical expertise with practical business sense.