Professional Website Design for Somerset Businesses

Starting a new project is simple. You don't need to have a technical brief or a full design in mind—that is what I am here to help you with.

The process typically works like this:

• 1. Initial Chat: Contact me via phone or email for a brief, no-obligation discussion about what you are looking for.
• 2. The Face-to-Face Meeting: If we are a good fit, we will arrange a meeting (either at your premises or via video call) to dig deeper into your business goals. Being based in Somerset, I travel across the UK to ensure we have a real conversation, not just an email chain.
• 3. Proposal & Plan: I will go away and draft a clear project proposal, including a fixed price in GBP and a timeline.

Once you are happy with the proposal, we set up the paperwork and get to work!

Yes, absolutely. I am based in Somerset and I actively prefer to conduct our initial consultation face-to-face. This is a core part of my service, ensuring I genuinely understand your business before writing a single line of code.

My philosophy is that great websites start with a great conversation. The in-person meeting allows us to:

• Fully map out your business objectives and audience needs.
• Review your brand and competitor landscape together.
• Agree on a clear, fixed-price plan.

While I serve clients across the entire UK (and offer video consultations when needed), I always prioritize meeting clients across Somerset and the South West in person for this crucial discovery stage.

Yes, to secure your place in my schedule and cover initial setup costs, I typically require a deposit.

My standard payment structure is designed to be simple and fair:

• 50% Deposit: Due upfront before work begins.
• 50% Final Balance: Due only once the project is complete and you are happy with the finished website.

However, I understand that every business has different cash flow needs. For larger projects or specific requirements, I am happy to discuss milestone-based payment plans (e.g., breaking the payments down into stages as we complete different parts of the build). We can discuss the best option for you during our initial meeting.

My goal is always to provide responsive, high-quality support. I strive to respond to all support requests on the same business day.

I aim to be transparent: my dedicated approach means I am often focused on face-to-face consultations or deep in programming work for active projects. Therefore, my commitment to response times is tiered:

• Maintenance Clients (Critical Issues): Clients with an active maintenance plan receive the absolute highest priority response for emergencies (site down, security issues).
• General Requests: For non-emergency updates or queries, I will reply as soon as possible, ensuring communication is restored immediately upon my return from meetings or upon completion of a focused programming task.

Having an active maintenance package ensures that your support requests are always prioritized within my workload.

Yes, certainly. I can build fully functional, secure e-commerce websites that allow you to sell your products or services online 24/7.

Whether you are selling physical goods, digital downloads, or services, I create online shops that are:

• Secure: Built with industry-standard SSL encryption to keep your customers' data safe.
• Easy to Manage: I build systems with an intuitive "back office" dashboard, allowing you to easily add new products, track stock levels, and process orders yourself.
• Payment Ready: While I invoice you via GoCardless, I will set up your shop to accept instant credit and debit card payments (via secure gateways like Stripe or PayPal) so your customers can pay you easily.

Best of all, my service includes comprehensive training. I will sit down with you (or meet via video) to show you exactly how to run your store, ensuring you feel 100% confident managing orders from day one.