We Create Innovative Solutions for Excellence and the Future

While my core specialization is website design and programming, I understand that a strong brand identity is absolutely fundamental to a successful digital presence.

I handle logo and branding services in two ways, depending on your specific requirements:

• Design Integration: If you already have a logo and style guide, I meticulously integrate these assets into the website design, ensuring cohesive typography, colour palettes, and overall visual style.
• New Brand Identity: If you require a completely new logo, identity, and style guide, I can either handle the creation of initial design concepts myself or, for larger projects, connect you with trusted, specialist UK graphic designers who I partner with regularly.

During our initial face-to-face consultation, we will assess your current brand assets and determine the most cost-effective strategy to ensure your digital presence is professional and cohesive.

You certainly don't need to have every single image and paragraph ready when we start, but providing content in a timely manner is the number one factor in how fast your website ultimately launches.

Here is how we integrate content into the project timeline:

• During Consultation: I will work with you face-to-face to determine your full content strategy—what pages you need and the key messages you want to convey. I will provide you with structure guides and templates.
• During Design: I need core assets like your logo and any existing branding guidelines to begin the visual work.
• During Development: The final, complete text and high-resolution images must be supplied to populate the site before we can enter the testing phase.

The quickest path to launch: Providing me with final content on schedule is essential to keeping the project moving. If needed, I can also guide you or recommend professional copywriters and photographers to ensure your website content looks and reads its absolute best.

My goal is always to provide responsive, high-quality support. I strive to respond to all support requests on the same business day.

I aim to be transparent: my dedicated approach means I am often focused on face-to-face consultations or deep in programming work for active projects. Therefore, my commitment to response times is tiered:

• Maintenance Clients (Critical Issues): Clients with an active maintenance plan receive the absolute highest priority response for emergencies (site down, security issues).
• General Requests: For non-emergency updates or queries, I will reply as soon as possible, ensuring communication is restored immediately upon my return from meetings or upon completion of a focused programming task.

Having an active maintenance package ensures that your support requests are always prioritized within my workload.

Yes, absolutely. I build every website with "Technical SEO" (Search Engine Optimization) best practices in mind from the ground up.

While no agency can guarantee a #1 ranking overnight, I ensure your website gives Google exactly what it is looking for to give you the best possible start:

• Speed & Performance: Google prefers fast-loading websites. I write clean, efficient code to ensure your site loads quickly.
• Mobile Optimization: As mentioned above, your site will be fully responsive, which is a major ranking factor for Google.
• Structure & Tags: I ensure all your pages have the correct heading structures, title tags, and meta descriptions so search engines can easily understand what your business offers.

Please note: "Technical SEO" ensures your site is visible and healthy. However, ranking for highly competitive keywords often requires ongoing content writing and marketing strategies. I set the strong foundation you need to compete.

Yes, absolutely. Comprehensive training is not just offered—it is a mandatory inclusion in every website build. My goal is for you to feel 100% confident managing your site on launch day.

I provide personalized training sessions, either face-to-face (especially for clients in Somerset and the South West) or via high-quality video call, covering:

• Content Management: How to easily update text, swap images, and add new pages using your custom Admin Panel.
• E-commerce Management: For online shops, how to process orders, adjust inventory, and manage shipping details.
• Security Best Practice: Understanding basic security procedures and using the Admin Panel securely.

The training is tailored exactly to the features of your custom-built website, ensuring you only learn what is relevant to your business needs.